This Privacy Policy explains how Child Care Welfare Trust and its affiliates (collectively referred to as “Child Care Welfare Trust”, “we”, “our”, or “us”) collect, use, share, protect, or otherwise process your personal data through our website www.childcarewelfaretrust.org (hereinafter referred to as the “Platform”).
You may browse certain sections of the Platform without registering with us. Please note that we do not offer our services outside India, and your personal data will primarily be stored and processed in India.
By visiting our Platform, providing your information, or availing any service offered through it, you expressly agree to be bound by the terms and conditions of this Privacy Policy, our Terms of Use, and any applicable service terms. You also agree to be governed by the laws of India, including but not limited to the laws relating to data protection and privacy.
If you do not agree with this Privacy Policy, please refrain from using or accessing our Platform.
We collect personal data from you when you use our Platform, services, or otherwise interact with us during the course of our relationship. The information we collect may include, but is not limited to:
Personal details provided during sign-up or registration, such as your name, date of birth, address, contact number, and email address.
Documents or data shared as proof of identity or address.
Sensitive personal data such as bank account details, credit/debit card information, or biometric identifiers (when required for specific features on the Platform, and only with your consent).
You always have the choice not to provide information by choosing not to use a particular feature or service.
We may also collect and analyze information related to your activity on the Platform — including your browsing behavior, preferences, and transaction details. This data may be used in aggregated form for analytics and improvement of our services.
If you engage with any of our third-party partners, your information may be collected directly by them under their own privacy policies. We are not responsible for the data practices or policies of such third parties and recommend that you review their privacy policies carefully.
Important: If you ever receive a phone call, message, or email claiming to be from Child Care Welfare Trust and requesting confidential information (such as banking details or passwords), please do not share any information and report it immediately to the relevant law enforcement authorities.
We use your personal data to deliver and improve our services, and to provide you with a personalized and secure experience. Specifically, we may use your information to:
Facilitate donations, contributions, and related transactions.
Enhance your interaction and experience with our Platform.
Communicate updates about our initiatives, events, and campaigns.
Resolve concerns, troubleshoot issues, and manage disputes.
Conduct research, analysis, and surveys to improve our impact.
Detect and prevent fraud or misuse of the Platform.
Enforce our Terms of Use and comply with legal obligations.
Wherever we use your data for promotional or marketing communication, you will have the option to opt out of such communications.
We may share your personal data with:
Our group entities, affiliates, and partners – to provide access to related programs, services, and initiatives.
Third-party service providers, such as logistics partners, payment gateways, technical support providers, or marketing agencies – strictly for operational purposes.
Government authorities or law enforcement agencies, where required by law or in good faith to comply with legal processes such as subpoenas, court orders, or statutory requests.
We may also disclose your personal data if such action is necessary to:
Enforce our Terms of Use or Privacy Policy.
Respond to claims of rights violations or fraud.
Protect the safety, property, or rights of our users or the public.
To safeguard your personal data from unauthorized access, misuse, or loss, Child Care Welfare Trust implements appropriate technical and organizational security measures. We use secure servers and follow strict internal security policies.
However, please note that transmission of information over the internet is never completely secure, and while we strive to protect your information, we cannot guarantee absolute security. By using our Platform, you acknowledge the inherent risks associated with online data transmission.
You are responsible for maintaining the confidentiality of your account credentials and must notify us immediately in case of any unauthorized access.
You may delete your account at any time through the account settings section of our Platform or by contacting us directly. Deletion of your account will result in the permanent removal of your stored information.
However, we may retain certain data for as long as necessary to:
Resolve ongoing disputes or claims.
Comply with legal obligations.
Prevent fraud or future misuse.
After deletion, we may continue to retain anonymized data for statistical and analytical purposes.
You have the right to:
Access, correct, or update your personal data.
Withdraw consent to data processing.
Request deletion of your personal data (subject to applicable laws).
You can exercise these rights through your account settings or by contacting our Grievance Officer at the contact details provided below.
By using our Platform or providing your personal information, you consent to the collection, use, and processing of your data in accordance with this Privacy Policy.
If you share information about another individual, you confirm that you have obtained their consent to do so.
You may withdraw your consent by writing to us with the subject line “Withdrawal of Consent for Processing Personal Data”. Upon verification, we will process your request as per applicable law. Please note that withdrawal of consent may restrict or prevent access to certain services.
Child Care Welfare Trust reserves the right to modify or update this Privacy Policy from time to time. Any material changes will be communicated through the Platform or via email, as required under applicable laws.
We encourage you to review this page periodically to stay informed about our data protection practices.
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